Truespeed Basic Broadband

Our package for the most vulnerable in society is not as lightning fast, but it’s still reliable full-fibre from Truespeed

Full-fibre broadband for everyone

At Truespeed we believe that everyone has the right to a broadband connection that works. That’s why we’ve created our Basic package, providing affordable full-fibre broadband to low-income families on benefits or universal credit.

While this package might cost less, we won’t be cutting the quality of our service to you or the reliability of your broadband.

Truespeed Basic

Guaranteed upload & download speeds

£

per month
12 month contract

Enjoy guaranteed, ultrafast connectivity

Enjoy full-fibre broadband for just £20 a month

1. Truly faster broadband.

With our full-fibre network and a dedicated line to your home, say goodbye to average speeds.

2. An ultra-reliable, 24/7 connection

By connecting our full-fibre network directly to your router, you can make the most of all your tech with a reliable, 24/7 connection.

3. Local customer support

Our friendly customer care team is based right in the heart of Bath, and aims to answer all our calls within 30 seconds.

Are you eligible for Truespeed Basic?

This plan is available to new and existing customers, who are receiving any of the following benefits:

  • Universal credit
  • Income support
  • Pension credit
  • Housing benefit
  • Personal independence payment
  • Attendance allowance
  • Care leavers support
  • Income-related job-seekers allowance
  • Income-related employment and support allowance